1 reviews | Active since Aug 2016
Deformation to Customer
<p>I'm absolutely appalled by a big company that feels that they can embrass and defame ex customers without contacting them to rectify problems. I was a good paying customer and now once I finished my contract with them they have handed me over to the lawyers and entered a misconduct under my credit status so that now I have problems with future financial applications. Now I have to call around to rectify this problem without doing anything wrong and they brush me off to the lawyers to which don't work over the weekend so my life has to stop and wait for them to decide to do their jobs. Just so disappointed that they can treat a ex customer like this and would like all potential and current customer to be aware of this under handed way they go about and conduct business...</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team of the legal division for urgent attention. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team of the legal division for urgent attention. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Best regards,
