De*****ed by MTN and i have no contract or phone

I was de*****ed by MTNs sellers...there is a debit order loaded on my account for R3265.75 for 2 contracts! I DONT HAVE ONE PHONE OR CONTRACT!

My sister took the phone out for me on her name to help me and now she is sitting with this issues...and its affecting her credit record.

the lady at MTN Cradlestone tried to assist end of September to cancel the contracts but there was no luck.

I ordered a Samsung ZFlip on contract on 12 September on MTN website. The applocation was approved. A week later they delivered a Z fold, i took it to MTN Cradlestone and returned it. The went rhroigh the process ro check it back into warehouse but they werenr able to camcel the contract. I had to phone different numbera and no one could assist! I hade to call RewardsCo tjey said the contract was done by Foursquare. I contacted Foursquare gave them the IRS number they couldnt cancel it. And informed me there was one contract witu device on my name and one sim only contact!!!! This was all done in the 7 day cooling off period.

The guy who called me for the debi check mandate told me the first contract was cancelled and and i need to approve a second debi chevk because it was cancelled...how is this possible....he de*****ed me by adding a second contract. Now i have somerhing obln my name that I dont have and they want to debit my account and there is no way to cancel them.

I told MTN thos and they said I must open a ***** case...but first send a affadavid to ***** department....what?? They cant investigate? This is seriously disgusting service.

The sim cards are frozen as ***** but they want to debit my account.