AM
Andrew M
1 reviews | Active since Mar 2018
02 Oct 2018, 14:28
Deductions for phones **********ly purchased.
For the second time this year MTN have deducted money from my account for cell phone contracts which were **********ly obtained and do not belong to me. No-one at MTN seems to take the slightest interest in resolving the matter and all I am told is that the matter has been escalated but nothing changes!! This is I suppose understandable as they are not the ones inconvenienced or out of pocket.
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Andrew M's updateReviewer Update
03 Oct 2018, 11:00I have provided full details including affidavits to the branch in Umhlanga, Durban and the branch manager, Justine is fully aware of my dissatisfaction but this does not help in getting the problem resolved. I am not prepared to provide my ID number on an open forum so please contact Justine or your ***** department and find the details yourself.
AM
Andrew M's update03 Oct 2018, 11:00
Reviewer Update
I have provided full details including affidavits to the branch in Umhlanga, Durban and the branch manager, Justine is fully aware of my dissatisfaction but this does not help in getting the problem resolved. I am not prepared to provide my ID number on an open forum so please contact Justine or your ***** department and find the details yourself.