Deduction with no service rendered/ Day light roberer

<p>Someone from yello data g offered me a contract of 69 per month for data, After two days of followng up i was i told that i dont qualify for it then i cancelled, To my suprise on the 25/05/2016 my account wass debited with R39.R69,R69.00 , when i query with them i was told to send a bank statement which i did. And two days later i ireceived an email from Jacqueline Chilli asking what is the refund for which i rep****. The same day I call the number wanting to speak to her I was told she was busy on the line , eventually she came to the phone she told me that it takes 24 working to refund me my money. When I asked her to put me through the supervisor she drop the phone </p>