1 reviews | Active since Jun 2016
deducting money with no contract
<p>I terminated my contract with Altech Autopage in March 2016. The contract was tranferred to MTN although I got no more data or service. MTN deducts money from my account every month althought we have no contract. Emails are ignored.</p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the amount being debited is for your last invoice dated 2016-03-16, your account incurred R11.40 admin fee for the returned debit on 2016-05-03 which is why we have debited R205.40 on 2016-05-31.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the amount being debited is for your last invoice dated 2016-03-16, your account incurred R11.40 admin fee for the returned debit on 2016-05-03 which is why we have debited R205.40 on 2016-05-31.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***