Deducting money, no service. Nothing. Worse ******** service ever

<p>In February I phoned mtn to apply for a LG styles. The application was approved and they said within 10 day i will have the phone and it would be R200 pm. Now we are in June and Mtn has decided to just deduct money every month and this month it was R400, without me recieving any phone. How can such a big company make such a mistake. How can you deduct money from an account without proof of delivery and without any contract being signed. To me thats alot like teft/*****. If tried calling Mtn multiple times but you never answer and put us on hold forever. Maybe if you didn't deduct all that money i could've used it to put on more airtime. I phoned the bank to stop this deduction but nobody performs. Please sort this out and give back the money you have deducted cause i will not pay for nothing. </p>