Dedit order disabled & leaking of private information

<p style="margin: 18.75pt 0in 18.75pt 0in;"><span style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">The struggle is real.&nbsp;</span></p> <p style="margin: 18.75pt 0in 18.75pt 0in;"><span style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">To my surprise I found that my debit order has been disabled since November last year, account in arrears at (-R7k). There was no communication from MTN regarding this. I've asked and confirmed numerous times to re-instate debit order.<span class="apple-converted-space">&nbsp;</span>Regardless, the following month no debit order went through.&nbsp;</span></p> <p style="margin: 18.75pt 0in 18.75pt 0in;"><span style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Enquired again and was informed that as soon as I settle my outstanding bill, the debit order will be activated again. So I did exactly that. Settled the outstanding amount<span class="apple-converted-space">&nbsp;</span>including&nbsp;the additional penalties.&nbsp;</span></p> <p style="margin: 18.75pt 0in 18.75pt 0in;"><span style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">All for nothing - my debit is still not running as I received an<span class="apple-converted-space">&nbsp;</span>SMS&nbsp;this month letting me know I should do a payment to avoid service suspension.&nbsp;</span></p> <p style="margin: 18.75pt 0in 18.75pt 0in;"><span style="font-size: 10.0pt; font-family: 'Calibri',sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Secondly,&nbsp;there's another account linked to my name?&nbsp;</span></p> <p style="margin: 18.75pt 0in 18.75pt 0in;"><span style="font-size: 10pt; font-family: Calibri, sans-serif; border: 1pt none windowtext; padding: 0in; background-color: #fefefe; background-position: initial; background-repeat: initial;">Moegamat Fawwaz with ID&nbsp;</span><span>***</span></p> <p style="margin: 0in 0in 0.0001pt;"><span><span style="font-size: 10pt; font-family: Calibri, sans-serif; border: 1pt none windowtext; padding: 0in; background-color: #fefefe; background-position: initial; background-repeat: initial;">I have no connection with this person and is quite concerned to whom MTN is exposing my information to.&nbsp;</span></span></p> <p style="margin: 0in; margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: Calibri, sans-serif; border: 1pt none windowtext; padding: 0in; background-color: #fefefe; background-position: initial; background-repeat: initial;">&nbsp;</span></p> <p>&nbsp;</p> <p style="margin: 0in; margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: Calibri, sans-serif; border: 1pt none windowtext; padding: 0in; background-color: #fefefe; background-position: initial; background-repeat: initial;">Whether I ask why my debit order was cancelled or why I'm finding strange details on my contract there never an answer or explanation. Only what I should be doing. Which is depositing money.&nbsp;</span></p> <p style="margin: 0in; margin-bottom: .0001pt;">&nbsp;</p> <p>&nbsp;</p> <p>Previously I've been with Vodacom and Cell C - both were definitely a better choice.</p>