1 reviews | Active since Jun 2012
Declined contract because of mtn fault
<p>In 2012 I phoned mtn to apply for a contract but later the same day I cancelled it cause cell c offered the same phone but on lower rate. But I just find out today that my name is still on their legal department for what I don't know I was upgrading my contract with them yers when it declined the one I took in 2014 and pay well. Please can someone explain to me cause I really don't get it and I can't get excess to their legal team through email nor telephonically</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the Legal management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the Legal management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********