Declined Contract

<p>I app**** for a contract at MTN Menlyn, one next to Game. It was an additional line to my already existing contract so I understand that my information was supposed to be sent to the vetting department. Now here is my complaints</p> <p> </p> <p>1. Neither did MTN Menlyn contact me with follow-up information on what is happening with my application nor did they bother to answer their ********** 622 phone number which i was given. I had to drive to Menlyn twice to find out what the follow up information is.</p> <p> </p> <p>2. After going for the second time, i find my application has been declined, and was advised to call Transunion to check why the vetting department has recommended that my application be declined. when following up with Transunion i find that MTN hasnt updated my information for the past four months, on whether i am a good or bad payer. This has resulted in me having a bad credit score. I have lost out on a deal that they had on the 25th November for black friday.</p>