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Item: MTN South Africa
Rating: 2
Author: Nizaam H

I have two contracts with MTN for the last 5years and i always pay on time via debit order. Upgrades were always done successfully, and I continue to pay on time via debit order.<br> <br> Recently i app**** for an Ipad at the Istore through MTN which is a mere R119 per month and MTN declined it. I cannot understand this, since my record with MTN is impeccable and feel that i should be allowed another contract.

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Replies (1)

MTN South Africa's replyOfficial

20 Feb 2015, 15:01

Hello nihendricks,

Thank you for posting.

Please accept our apologies for the delayed response and for any inconvenience caused.

Our records indicate that your application for an additional contract was declined due to the negative credit rating by ITC. Please contact transunion for your credit history and also request them to update your profile.

Regards,
Nomonde.
REQ:***

Best regards,

MTN South Africa's reply20 Feb 2015, 15:01

Official

Best regards,

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