DECEIVING CUSTOMERS

I AM A VERY UNHAPPY CUSTOMER AND GATFOL WITH SERVICE RECEIVED FROM MTN. I HAVE BEEN COMPLAINING ABOUT THE SAME THING FROM MONTH END OF MAY UP TO DATE MY QUERY IS NOT RESOLVED ALL THEY TELL ME IS THAT IT IS INVALID. I WAS CONTACTED BY SALES TEAM ON BEHALF OF MTN WHOM ADVISED ME THAT THEY WILL AD EXTRA R29 TO MY MONTHLY INSTALLMENT FIR MORE BENEFITS, I AGREED TO THAT UNTIL I WAS DEBITED OVER 450 MONTH END OF MAY. I HAVE SENT 100 FACEBOOK MESSAGESOVER 100 TWITTER DM'S AND CONTACT THE CALL CENTER SPOKE TO *********** MANAGERS ASKING THEM TO CANCEL EXTRA 29 BECAUSE IT IS COSTING ME, I HAVE BEEN SENT FROM PILLAR TO POST ADVISING ME TO GO CANCEL AT THE STORE WHICH I DID AND WHEN I GET TO EASTGATE THEY TOLD THEY CANCEL 39 MY CONTRACT WAS MIGRATED WHICH I WAS ADVISED OF AND AGREED. I DID NOT AGREE TO ANY MIGRATION BUT EXTRA 29 HENCE I HAVE BEEN TRYING TO GET THAT 29 CANCELLED FROM MAY. MY LINE HAS BEING CLOSED FOR 2 MONTHS AS THEY REFUSING TO CANCEL 29 AND TAKE ME BACK TO MY ORIGINAL CONTRACT, I ALSO WANT TO UNDERSTAND WHO WILL PAY FOR 2 MONTHS THAT THE LIBD IS NOT WORKING I AM SO ****EN DISTURBED CAN I GET SENIOR MANAGER TO RESOLVED THIS