DECEIVED BY MTN

In September mtn had a 40 Gig promo, 20Gig Day and 20Gig night bundles plus a modem for R299 per month. I visited MTN Branch in Richards Bay and signed up for one. I was aware the deal would be given to the first 2000 customers, so I crossed my fingers. Two weeks later I was contacted by the branch, I was successful and I need to come and sign the the papers. 8Gigs data was loaded before I signed since I had chosen a number I was already using and was told it's because it was in the middle of the month, so I was cool with that. I went and signed.

New month came, but only 10Gigs was loaded, not the 40Gigs I had app**** for. When I called the call center I was told to go to the Richards Bay branch so they could check for me. I visited the branch, they told me they had escalated it and gave me a reference number and was told it would get sorted out. I AM STILL WAITING. I am even thinking of cancelling the contract!!