1 reviews | Active since Jul 2015
DEBT COLLECTORS - Pay me!
If both MTN & Its attorneys had my details why didn't they call for the past three months or even the year I've owed them and only called me after the debt has apparently accumulated interest<br> <br> Why do you (Norton Attorneys) charge a collection fee from R200 upwards when im paying dosen't it make it harder to finish my debt. If im making a payment arrangement why charge me interest are you penalizing me for agreeing to pay you.<br> <br> Why would i have to wait 48hrs for a R62 refund after you put me in a corner to pay you R3137.77 within three+- days.<br> I owed MTN R1440+- i paid R3137.77 i never received a call from MTN regarding my debt which is unfair since i called and asked that someone call me back regarding this.<br> <br> After taking a look at an outline of how my debt is calculated by the attorneys
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
I have escalated your query to the legal department to investigate urgently and provide feedback.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
I have escalated your query to the legal department to investigate urgently and provide feedback.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***