******* debiting of money from someone that's not even in the country!!

I cancelled my 2 contracts at the end of August 2024 with immediate effect and paid lump sum for early cancellation due to leaving the country, the one contract was successfully cancelled and moved to prepaid however the other was not cancelled and I was still being charged. Now the amount for that contract has doubled and still being charged. After countless emails to cancel and request a refund I get zero response from MTN, I just get a standard message saying its not cancelled. Now going onto 5 months and still no response. As I am out of the country I am unable to get in direct contact. I feel as if the money has been ****** out of my account and I've been ****** paying for something I do not use anymore, and I will be the one with a mark on my name not MTN this is unfair practice, easy to take money from me and nothing else further. I have given more than enough time for this to be rectified and nothing has come out of it. The bank is constantly on my case for the amounts and cannot help as MTN has blocked them from accessing accounts and reversing charges. MTN is basically *****ing money from someone that is not using their services and is out of the country.