VN
Vusani N
1 reviews | Active since Aug 2015
17 Aug 2015, 23:08
Debiting Me For A Cancelled Contract
I have a contract with you for the number ***. My contract came to an end in March 2015, and I cancelled it at Sandton Store on the 30th of May 2015. <br> <br> Why on earth do you continue to debit me an amount of R255 when I had requested for the number to be made prepaid? Is this how you treat your loyal customers.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
03 Sept 2015, 09:53Hello Vusani7512,
Thank you for your post.
Apologies for the delayed response to your post.
We have processed a refund request on your behalf.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabang
REQ:***
Thank you for your post.
Apologies for the delayed response to your post.
We have processed a refund request on your behalf.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabang
REQ:***
MTN South Africa's reply03 Sept 2015, 09:53
Official
Hello Vusani7512,
Thank you for your post.
Apologies for the delayed response to your post.
We have processed a refund request on your behalf.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabang
REQ:***
Thank you for your post.
Apologies for the delayed response to your post.
We have processed a refund request on your behalf.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabang
REQ:***