LP
LOVINI P
1 reviews | Active since Oct 2015
27 Oct 2015, 04:55
Debited after account has been settled
I logged a complaint earlier this month the Mtn agent investigated it and told me it will be written off.Today I have been debited. Does your company know what you are doing . You gave me a settlement amount twice which I settled yet you go and debit me again.This is unacceptable really.
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Replies (1)
MTN South Africa's replyOfficial
27 Oct 2015, 14:56Hello LPaladh1,
Thank you for your post.
Thank you for bringing this to our attention via the Hello Peter website.
This matter has been escalated to the relevant management team for urgent attention.
Rest assured, it is not our intention to displease you.
Regards
Nompumelelo
REQ:***
Thank you for your post.
Thank you for bringing this to our attention via the Hello Peter website.
This matter has been escalated to the relevant management team for urgent attention.
Rest assured, it is not our intention to displease you.
Regards
Nompumelelo
REQ:***
MTN South Africa's reply27 Oct 2015, 14:56
Official
Hello LPaladh1,
Thank you for your post.
Thank you for bringing this to our attention via the Hello Peter website.
This matter has been escalated to the relevant management team for urgent attention.
Rest assured, it is not our intention to displease you.
Regards
Nompumelelo
REQ:***
Thank you for your post.
Thank you for bringing this to our attention via the Hello Peter website.
This matter has been escalated to the relevant management team for urgent attention.
Rest assured, it is not our intention to displease you.
Regards
Nompumelelo
REQ:***