kM
keletso M

1 reviews | Active since Jun 2015

14 Jun 2015, 23:02

debit still goes on after 30 months

My contract has ended 5 months ago,still mtn debits my account. I have tried to talk to consultants,they refer me to machine answered self service #808....i tried it but it didnt work...I went back to provide feedback,but I was told that mtn head office was on strike that could take a whole month,i was so angry and decided that I will reverse the payment once they debit.....i cant go on like this....

0
Replies (1)
MTN South Africa
MTN South Africa's reply15 Jun 2015, 08:39
Official
Hello morabakeletso4,

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN.

Please be advised that your query has been transferred to the relevant functional unit for resolution.

Warm regards,
MTN Service Provider
REQ:***