1 reviews | Active since Apr 2017
Debit Orders that are not authorised
I have been experiencing MTN debit orders happening at my bank account. Every single month I get different debit orders from MTN SP A ********** ********** 301; Jan 1 MTN SP A ********** ********** 3278- R12179.55, Nov 8400.16, MTN SP A ********** ********** 671 Nov R 4620.77. Please can you assist me as this always happens in my bank account.
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
Kindly email me the certified copy of your Id and affidavit specifying that you didn't open up a contract with MTN will then log a urgent request to our ***** to investigate and resolve your problem accordingly.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
Kindly email me the certified copy of your Id and affidavit specifying that you didn't open up a contract with MTN will then log a urgent request to our ***** to investigate and resolve your problem accordingly.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,