Debit orders after contract expired?

My mother took out a contract in her name for me when I was still in school and paid for it for many years.<br> <br> As I became financially independent, she asked that the contract be moved to my name for credit purposes.<br> <br> We requested that the contract be transferred to my name before doing the last three upgrades on the contract (that's over six years now) but there was always some kind of ***** up and the contract continued in my mom's name.<br> <br> With the contract due to expire in August, I opened my own contract with the view that the old one would naturally expire.<br> <br> Lo and behold, another ***** up, that contract is STILL running without any authorisation from my mother, and accompanying withdrawals from her account.<br> <br> The retentions department contacted us today and blatantly ignored the request that my mom be refunded for the months MTN has pulled money for a contract that should no longer exist.<br> <br> Times are tough and MTN seems all too willing to take your money and ignore any objections to doing so. This is, very simply, tantamount to theft and a very poor corporate image.<br> <br> Could somebody willing and able to assist kindly take the time out of their day to contact us and sort this out.