DN
DAVID N
1 reviews | Active since Aug 2017
12 Oct 2017, 09:28
Debit Orders
Second time MTN doesnt know how to run debit orders. Last month they were able to get it right. The month before not and this month as well. Absolutely useless.
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MTN South Africa's replyOfficial
12 Oct 2017, 12:55Thank you for your post.
We sincere apologized for any inconvenience incurred.
Thank you for your time online.
The system reflect that the account was set up on cash method.
We have changed the account to debit order now, thank you for confirming the bank details, debit date on the 25th. The next debit order will be in order.
Please can you make payment for the balance of R 198.00.
Absa Bank details
Bank: ABSA
Form: ABSA DEPOSIT SLIP/DEPOSITO STROKIE
Beneficiary Name: MTN SP
Beneficiary Account Number: ***
Branch Code: 632005
Deposit Reference: Your MTN cell phone number or your MTN account number.
We have opened the line for you, please reboot the device.
Kind Regards,
Alice van der Merwe
MTN Complaints Analyst
Best regards,
MTN South Africa's reply12 Oct 2017, 12:55
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Thank you for your time online.
The system reflect that the account was set up on cash method.
We have changed the account to debit order now, thank you for confirming the bank details, debit date on the 25th. The next debit order will be in order.
Please can you make payment for the balance of R 198.00.
Absa Bank details
Bank: ABSA
Form: ABSA DEPOSIT SLIP/DEPOSITO STROKIE
Beneficiary Name: MTN SP
Beneficiary Account Number: ***
Branch Code: 632005
Deposit Reference: Your MTN cell phone number or your MTN account number.
We have opened the line for you, please reboot the device.
Kind Regards,
Alice van der Merwe
MTN Complaints Analyst
Best regards,