DEBIT ORDER TRANSACTION

Good afternoon, <br> <br> Re - ACCOUNT *** - 3G Contract (2GIG)<br> <br> This is a 2GIG contract that i signed for. I am now told that that effective 1 May it was changed to an open contract. Who gave this instruction? THIS I CONSIDER AS *****!!!!<br> <br> Instead of being billed the R119, my account was debited with R1,115.20 on the 30 June. Invoice date 26/06/2015 is pending at R5,060.41. <br> <br> Please urgently reverse the R1,115.20 and STOP the debit order for R 5,060.41.<br> <br> I have also called *** DD 2 July again and gave a telephonic instruction to have this account converted to prepaid with immediate effect as I cannot trust MTN with my debit order as i would of loved to have kept the 3G contract with MTN. <br> <br> I am also waiting on the Manager/Team Leader Glenda Billings to call me, refer ref no. ***.<br> <br> I AWAIT AN URGENT RESPONSE W.R.T. THIS.<br> <br> Kind Regards<br> Karen Sylvester<br> ***<br> <br>