TM
Thulisile M
1 reviews | Active since Jul 2022
26 Jul 2022, 14:07
Debit order of a completed and canceled contract.
MNT has been debiting R55 every month for the past 3 and a half years for a canceled contract, without my knowledge. I called and sent emails for help telling them I want my money, they eventually started ignoring me. I went to the store and they say they can't help me. How can a manager not be able to do anything for me?! I have been disrespected and ignored. PLEASE HELP ME!!
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Thulisile M's updateReviewer Update
26 Jul 2022, 17:32MTN has been ignoring me for more than 3 years when they are debiting money for a completed and canceled contract. At the store, I was told there's nothing they can do for me. The manager can't help me. This is my money and I want it back. I claimed for the phone because it had insurance, they declined it and I continued paying for the contract because I didn't want to ruin my credit. After I canceled when the 2 year duration was over, they continued taking my money for more than 3 years, for a phone I don't have.
TM
Thulisile M's update26 Jul 2022, 17:32
Reviewer Update
MTN has been ignoring me for more than 3 years when they are debiting money for a completed and canceled contract. At the store, I was told there's nothing they can do for me. The manager can't help me. This is my money and I want it back. I claimed for the phone because it had insurance, they declined it and I continued paying for the contract because I didn't want to ruin my credit. After I canceled when the 2 year duration was over, they continued taking my money for more than 3 years, for a phone I don't have.