SS
Sisi S
1 reviews | Active since Jan 2012
11 Jan 2019, 12:27
Debit order ***** for non customers
I AM NOT AN MTN CUSTOMER.
I don't have any contracts with MTN but for the past 3 months, I have been debited by MTN for no reason that I am aware of. I went to my bank to report the matter and they reversed the debit orders and advised I needed to speak to MTN, however I have never been able to get hold of their billing or ***** department. In Nov and Dec I was debit just over R300 ahd in January they debited me R2600, can someone contact me urgently to resolve this. I am going to lay the same complaint for my bank as I do not understand how these debit orders were authorised and by who and someone needs to explain to me who will reimburse me for any charges that I have incurred as a result.
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Replies (3)0
Replies (3)SS
Sisi S's updateReviewer Update
25 Jan 2019, 15:32I still have not heard anything from MTN
SS
Sisi S's update25 Jan 2019, 15:32
Reviewer Update
I still have not heard anything from MTN
SS
Sisi S's updateReviewer Update
01 Feb 2019, 10:13Now MTN has debited R3999 from my account, this company is clearly working with these **********.
SS
Sisi S's update01 Feb 2019, 10:13
Reviewer Update
Now MTN has debited R3999 from my account, this company is clearly working with these **********.
SS
Sisi S's updateReviewer Update
01 Feb 2019, 10:14No feedback at all since 14th January. I am still waiting for Ish's call from the Capital Management team.
SS
Sisi S's update01 Feb 2019, 10:14
Reviewer Update
No feedback at all since 14th January. I am still waiting for Ish's call from the Capital Management team.