Debit Order *****
<p>In January this year, an unauthorised debit order for MTN to the amount of R1195.49 went off my account.</p> <p>Since I haven't opened an account with MTN, I immediately queried the transaction, and was told by MTN I needed to submit an affidavit as well as a certified copy of my ID to open a ***** case.</p> <p>I submitted the requested documents and was told by the MTN shop it was absolutely clear that this was a case of *****, and that the matter would be resolved speedily. </p> <p>Three months down the line, MTN is now trying to deduct over R3000 from my account, and I'm getting angry calls requesting immediate payment. The shop assistants in Ballito are lovely and have forwarded the case a couple of times already. However, NOTHING has been done!</p> <p>Please MTN, it's time you resolve this issue immediately. </p> <p> </p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that our ***** department deactivated the ********** line on 2017-03-01, a journal for the ********** amount will be passed.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that our ***** department deactivated the ********** line on 2017-03-01, a journal for the ********** amount will be passed.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
