AL
Ana L

1 reviews | Active since Mar 2009

02 Mar 2017, 10:18

Debit order differs every month

<p>Good day can MTN please explain to me why my debit order amount varies monthly. Suppose to be on a fixed contract so why on earth is it continously changing?</p>

0
Replies (2)
MTN South Africa
MTN South Africa's reply02 Mar 2017, 12:09
Official

Thank you for your post.

We apologize for any inconvenience incurred.

Kindly be advised we do pick up that the billing for cell number *** differ on a month base due to the fact that bundles has been purchased via the short code *141*2 and will be charged on the invoice as Wholesale data billing.

This additional service do not effect the usage limit placed on the cell number.

Kind Regards,

Alice van der Merwe

REQ:***

Best regards,

AL
Ana L's update02 Mar 2017, 12:20
Reviewer Update

By doing that is it not coverting airtime to data? should`nt affect my bill