MB
Matilda B
1 reviews | Active since Sept 2012
04 Mar 2016, 14:19
Debit order date not changed after 3 months
My previous complaint about the debit order date not being changed since my request on 11 November has not been dealt with.<br> <br> I have not been contacted as per the below:<br> <br> \As per our telephone conversation will contact you on monday to help you with changing the debit order date to the 1st as per your request.\"<br> <br> warm regards<br> mike<br> REQ:*** "
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
04 Mar 2016, 19:26Hello mb29!,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
kindly be advised that we changed the debit order date 1st as per you requested ref no:***
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
kindly be advised that we changed the debit order date 1st as per you requested ref no:***
warm regards
mike
REQ:***
MTN South Africa's reply04 Mar 2016, 19:26
Official
Hello mb29!,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
kindly be advised that we changed the debit order date 1st as per you requested ref no:***
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
kindly be advised that we changed the debit order date 1st as per you requested ref no:***
warm regards
mike
REQ:***