QJ
Qiniso J
1 reviews | Active since Jun 2019
24 Jun 2019, 13:27
Debit Order Date Change!!!
Thank you MTN, you have successfully ruined my pretty credit score!! 5+ months I have been calling to change my debit order date but no change, now I cant even get a good loan??? So much for taking contracts with you, I've now learnt my lesson. Pity nothing can be done now, ningimoshele!
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Replies (1)
MTN South Africa's replyOfficial
25 Jun 2019, 08:45Good Day Qiniso
Thank you for your post.
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused.
Please note that we tried to reach you on the contact number provided on this post but unfortunately your line was not going through.
Kindly be advised that your debit order date has been changed to the 1st of each month and your next debit order date will be 01/07/2019.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management team
Thank you for your post.
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused.
Please note that we tried to reach you on the contact number provided on this post but unfortunately your line was not going through.
Kindly be advised that your debit order date has been changed to the 1st of each month and your next debit order date will be 01/07/2019.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management team
Best regards,
MTN South Africa's reply25 Jun 2019, 08:45
Official
Good Day Qiniso
Thank you for your post.
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused.
Please note that we tried to reach you on the contact number provided on this post but unfortunately your line was not going through.
Kindly be advised that your debit order date has been changed to the 1st of each month and your next debit order date will be 01/07/2019.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management team
Thank you for your post.
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused.
Please note that we tried to reach you on the contact number provided on this post but unfortunately your line was not going through.
Kindly be advised that your debit order date has been changed to the 1st of each month and your next debit order date will be 01/07/2019.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management team
Best regards,