1 reviews | Active since Oct 2009
Debit order but handed over for Debt Collection and line suspended
<p>The MTN contract is paid per Debit order, every month, and there has always been funds available - no declined or reversed transactions. The account has been handed to the Debt Collection department and the line suspended.</p> <p>Proof of statements have been handed in at the local branch - still nothing resolved!!</p> <p>Required result - remove suspension, rectify MTN records, remove my name from any and ALL listings as a 'bad payer' and APOLOGISE.</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Kindly provide us with the Account no or id no in order for us to be in a position to investigate and resolve your problem accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Kindly provide us with the Account no or id no in order for us to be in a position to investigate and resolve your problem accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike