Debit order - billing

<p>I changed my banking detail in November for my 2 mtn accounts. They neglected to tell me that it was too late for the payment at the beginning of Dec. The accounts was susspended and I had to phone again and direct debit was done. The payment for the beginning of Jan 2017 just went through on one of the accounts.</p> <p>I had to phone again and pay the account manually. As the account is now up to date and the new debit order will go through on the beginning of Febr. I received an SMS stating to pay immediately or services will be suspended????????? Phone customer services and spoke to Agnes. She said my account is now in arrears by 3 months????????? When asked to speak to a manager I held the line for near to 10 min and after telling her I cant hold the line any longer I had to hang up.</p> <p> </p> <p>Can someone please sort this out. Everytime I phone all the managers are either not there or on the line for a very long time........</p>