TR
Thakhani R

1 reviews | Active since Oct 2018

03 Nov 2022, 12:47

Debit order after contract cancellation

MTN and *********ly charging its customers unknown amounts, they are number one. I have been a loyal customer for many years, many many years. I started having contracts with them and it was all good. Until they started overcharging me, and when I called in, i never straight or uniform answers. It was either this or that or let me transfer you or whatever.

I decided to cancel my contract, it was near its end anyways so i didnt want to renew. I called in a month before and kept calling just to make sure all is good. My contacted had ended already. To my suprise today, they want to do a debit order on my account and again its a charge that doesnt make sense still like wow.

Kanti you are going to keep overcharging me even after my contract has ended, the question is until when madoda. Until when?

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Replies (1)
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Thakhani R's update21 Feb 2023, 23:12
Reviewer Update
MTN stop harrasing me. Please send me a full statement which shows how many months I have paid vs this extra month you want me to pay.

And also the lady I spoke to told me that after cancelation I will not be billed anymore and we confirmed the last month. And I was not expecting anything, then boom you have been harrasing me for R300 something that I do not agree nor understood.

Can someone investigate this matter properly.