JB
Johann B
1 reviews | Active since Aug 2011
06 Oct 2015, 11:44
Debit Order
MTN is deducting money of my account and I don't know why as I don't even have an account with MTN!! I tried calling your customer care service and the line drops every time. The person that I spoke to for like a few seconds before it cut out didn't know where to start to help me. I have sent emails to customer care with no response. This is why i'm not with MTN they never get back to you. Can you please stop *****ing my money!! As I don't want anything to do with MTN.
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Replies (1)
MTN South Africa's replyOfficial
06 Oct 2015, 15:36Hello Gutterboy,
Thank you for your time and post.
A***
***
We have cancelled the debit order due to the contract opened in your name with the ID copy.
Please can you send to us the affidavit , please add the police case number when the ID copy has been ******.
Please attach the ID copy with. The ID copy need to be certified and signed.
Kind Regards,
Alice van der Merwe
***
Thank you for your time and post.
A***
***
We have cancelled the debit order due to the contract opened in your name with the ID copy.
Please can you send to us the affidavit , please add the police case number when the ID copy has been ******.
Please attach the ID copy with. The ID copy need to be certified and signed.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply06 Oct 2015, 15:36
Official
Hello Gutterboy,
Thank you for your time and post.
A***
***
We have cancelled the debit order due to the contract opened in your name with the ID copy.
Please can you send to us the affidavit , please add the police case number when the ID copy has been ******.
Please attach the ID copy with. The ID copy need to be certified and signed.
Kind Regards,
Alice van der Merwe
***
Thank you for your time and post.
A***
***
We have cancelled the debit order due to the contract opened in your name with the ID copy.
Please can you send to us the affidavit , please add the police case number when the ID copy has been ******.
Please attach the ID copy with. The ID copy need to be certified and signed.
Kind Regards,
Alice van der Merwe
***
Best regards,