HB
Herman B
1 reviews | Active since Jan 2013
02 Oct 2015, 11:45
Debit order
How can MTN start a debit order against my account, R1718.01. Without my consent! I have never had any contract of any kind at MTN, but now you are taking my money??? ***!!!!
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Replies (1)
MTN South Africa's replyOfficial
04 Oct 2015, 11:18Hello boontjieb,
Please accept our apologies for the inconvenience caused.
As per our conversation ,please kindly supply us with a sworn affidavit disputing the MTN contract and a clear certified copy of your ID.
Once we have received all the supporting documentation our ***** team will be able to investigate and conclude this matter.
We would like to assure you that we are actively working to improve our service levels.
Regards
Rosetta
REQ:***
Please accept our apologies for the inconvenience caused.
As per our conversation ,please kindly supply us with a sworn affidavit disputing the MTN contract and a clear certified copy of your ID.
Once we have received all the supporting documentation our ***** team will be able to investigate and conclude this matter.
We would like to assure you that we are actively working to improve our service levels.
Regards
Rosetta
REQ:***
Best regards,
MTN South Africa's reply04 Oct 2015, 11:18
Official
Hello boontjieb,
Please accept our apologies for the inconvenience caused.
As per our conversation ,please kindly supply us with a sworn affidavit disputing the MTN contract and a clear certified copy of your ID.
Once we have received all the supporting documentation our ***** team will be able to investigate and conclude this matter.
We would like to assure you that we are actively working to improve our service levels.
Regards
Rosetta
REQ:***
Please accept our apologies for the inconvenience caused.
As per our conversation ,please kindly supply us with a sworn affidavit disputing the MTN contract and a clear certified copy of your ID.
Once we have received all the supporting documentation our ***** team will be able to investigate and conclude this matter.
We would like to assure you that we are actively working to improve our service levels.
Regards
Rosetta
REQ:***
Best regards,