pN
pearl N
1 reviews | Active since Jun 2011
24 Nov 2015, 06:26
Debit my account each month but you tell me I owe
Mtn has been taking money from my account each month but they have suspended my fone then sending an SMS saying I owe them money.. Am just speechless
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MTN South Africa's replyOfficial
24 Nov 2015, 11:31Hello pearlnkosi,
Thank you for taking time to raise your concerns with MTN. Please accept our apologies.
Please note that we have investigated the number provided, our system shows that the number is not suspended.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for taking time to raise your concerns with MTN. Please accept our apologies.
Please note that we have investigated the number provided, our system shows that the number is not suspended.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
MTN South Africa's reply24 Nov 2015, 11:31
Official
Hello pearlnkosi,
Thank you for taking time to raise your concerns with MTN. Please accept our apologies.
Please note that we have investigated the number provided, our system shows that the number is not suspended.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for taking time to raise your concerns with MTN. Please accept our apologies.
Please note that we have investigated the number provided, our system shows that the number is not suspended.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***