MvdH
Marcel van den Heever

1 reviews | Active since Jul 2011

14 Aug 2015, 12:41

Deals advertised not available - ANYWHERE

First of all, I do not want to complain about the Queenswood branch, they are the most willing to help and I have only good things to say about them. <br> <br> My complaint is about MTN and their advertising.<br> <br> For the last two months the Yello Trader has the Sony Xperia E4 on a R55 top-up contract for R69 per month. I wanted to take that deal, but because of a \dispute"between MTN and Sony the phone is not available anywhere. I would really like to take that deal"

0
Replies (1)
MTN South Africa
MTN South Africa's reply07 Sept 2015, 11:40
Official
Hello falcon2,

Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

Unfortunately the deal has been discontinued.

We would like to assure you that we are actively working to improve our service. levels

Regards
Thabelo
REQ:***