kG
kimeshan G

1 reviews | Active since Jan 2015

12 Apr 2017, 10:37

dealing with a bunch of idiots

<p>i have had my service suspended since my payment was late by 1 DAY. I understand that late payment regardless causes a damper in services, but payment was made on Monday morning thereafter and documents supp**** to mtn eith regards to payment. Called MTN on Tuesday morning with regards to service reconnection and then further recieved an SMS stating that my service will resume within the next 24 hours. I then called MTN this morning and their advisor stated that my service is in the process of being activated and there is nothing further that she can do. Futhermore if your service has been suspended, you are not even able to call the MTN so called Customer Service and i was also advised to buy a prepaid sim just to call them again since all the cellphones and sims are binded to 1 account. it has been way over 48 hours since payment has been made to MTN as well as way over 24 hours as per SMS recieved and im still with a suspended account and unable to get any help from MTN.</p>

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