Dead end communication through web and customer care no MTN

Calling MTN Customer Care regarding a new contract, leads one exactly nowhere. The options are so limited and does not include speaking to an agent. The website advises you to call 083135 and that number gives you 3 dead end options: query MTN number - press 1 (new contract, no number!) mobile money - press 2 (no!) report no - press 3 (again, no!) Covid19 info - press 9 & listen to menu again star