Dead call centre
<p>My son lost his tablet at Fountains big walk on Sunday. Everytime I call the call centre consultants just drop the call for two hours now. I am so ****ed. I have sent a tweet. It has not been read since sunday . Pathetic network. When my contract ends I am soo leaving. Sick and tired.</p>
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MTN South Africa's replyOfficial
10 Oct 2016, 11:22Thank you for your post.
We apologize for any inconvenience incurred.
Thank you for your time online, as per the online discussion you have informed me the device has been blacklisted, we do not pick up that the sim card has been suspended due to device ******. We have suspended the sim card.
Please visit the MTN dealership to assist you with the sim swap, please ask them to make sure that the sim card is Rica.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
MTN South Africa's reply10 Oct 2016, 11:22
Official
Thank you for your post.
We apologize for any inconvenience incurred.
Thank you for your time online, as per the online discussion you have informed me the device has been blacklisted, we do not pick up that the sim card has been suspended due to device ******. We have suspended the sim card.
Please visit the MTN dealership to assist you with the sim swap, please ask them to make sure that the sim card is Rica.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,