TT
Terence T

1 reviews | Active since Mar 2010

08 Jul 2015, 09:56

Deactive iMail and no one seems to be able to

I have tried for months and months to deactivate this stupid service. I do not need my voicemails MMS'ed to my 3 dozen times a day. I have tried stores, call centres, twitter and even via MTN SP website.<br> <br> PLEASE CAN YOU HELP AND DEACTIVATE THIS SERVICE

0
Replies (1)
MTN South Africa
MTN South Africa's reply22 Jul 2015, 10:37
Official
Hello ttobin,

We are truly sorry for any inconvenience caused and for the delayed response to your post.

We have now logged a request with our back office to get the service deactivated from the network as the service is currenty not active on our billing system.

We will touch base with you as soon as we get some feedback on the escalation done.

Regards
Tim
MTN Complaints Management Team: REQ:***