Deactivation 27/4 - Money still being taken

As per previous Hellopeter.com post, Lorraine from MTN eventually responded confirming my mobile data contract would be deactivated on 27/04/2015 - REQ: ***. <br> <br> Not sure if this actually happened because the ****le and simcard is missing at the moment. However my account was still debited with R 299.00 on 03/05/2015.<br> <br> I think immediate deactivation (if not yet done) and full refund will be in order.<br> <br> Please investigate and advise.<br> <br>