SG
Sibongile G
1 reviews | Active since Jun 2015
17 Jun 2015, 11:49
Deactivation
My phone has been deactivated for over a month now with MTN.<br> <br> At first I acknowledged that it was my fault having not paid for a few months due to bank issues, but as soon as I heard of the amount I had to pay in order to get activated again I jump right on it . I paid the full amount that was due, got a sms of confirmation for reactivation in 2-24 hours yet I'm still deactivated , This is bringing in a lot of issues as I cant get access to find out/ get updated on important issues pertaining family and work. I will be relocating soon thou cant do that without a proper communication structure.<br> <br> Can I get my phone activated
Helpful (0)
Replies (1)0
Replies (1)MTN South Africa's replyOfficial
19 Jun 2015, 12:28Hello Anny24,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our email conversation your payment arrangement has been created and your line unsuspended.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Warm Regards
Zelephi
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our email conversation your payment arrangement has been created and your line unsuspended.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Warm Regards
Zelephi
REQ:***
Best regards,
MTN South Africa's reply19 Jun 2015, 12:28
Official
Hello Anny24,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our email conversation your payment arrangement has been created and your line unsuspended.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Warm Regards
Zelephi
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our email conversation your payment arrangement has been created and your line unsuspended.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Warm Regards
Zelephi
REQ:***
Best regards,
