DEACTIVATED ACCOUNT

Can MTN kindly assist, i done a sim swap for my contract data sim ***), the sim card worked only for about an hour and the sim card was deactivated, i called a numerous times and i have been given several reference number and every time i must wait 24 hour. The latest reference number they gave me is REQ***.

I WAS ALSO REFEREED TO A *** BUT WITH NO ASSISTANCE I FEEL LIKE AM BEING SENT AROUND BECAUSE THE CONSULTANTS CANT ASSIST ME.

PLEASE I URGENTLY NEED THAT NUMBER ACTIVATED AS I DO NOT KNOW WHY IT WAS DEACTIVATED, MY ACCOUNT BILL IS UP TO DATE.