HN
Huzayfah N
1 reviews | Active since Jan 2013
11 Apr 2016, 12:19
**************** day and night
I am a customer of mtn for many years now...i am on prepaid but get ****** on a daily basis...when quering my account balance i am told i have a balance but when i try calling i get a prompt saying i dont have any credit...i will load airtime with my data deactivated but immediately after loading and quering my balance i will notice that there are some cents taken off my account. Absolutely despicable
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Replies (1)
MTN South Africa's replyOfficial
12 Apr 2016, 14:35Hello Huzayfah,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Regards
Nompumelelo
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply12 Apr 2016, 14:35
Official
Hello Huzayfah,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Regards
Nompumelelo
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Regards
Nompumelelo
REQ:***
Best regards,