1 reviews | Active since Jun 2016
**************** - continuous debits for ended contract
<p>Number one how does one get hold of MTN customer centre?</p> <p> </p> <p>My contract with MTN ended in March 2016, thereafter I got the next debit order in May which was double the amount. I assume it was for April and May. I just got another debit order now for June. My issue is that I had been trying to contact MTN from when my contract ended with an attempt to inform them that I do not which to renew the contract, however I haven't succeeded with any of the MTN numbers that have been provided. I went to one of the branches, they told they can't assist and gave me another number to contact. Again that number does not go through.</p> <p> </p> <p>I can't believe that MTN thinks it's okay to rob people off their money, when their services are not even available, especially when even the store employees cannot help. I want my money for all the three months. It's been very inconvenient of them to proceed with the debit orders when none of their numbers seem to work. I'm starting to now understand why more are changing from. Asseblief I want my money *frustrated*</p>
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Please be advised that we have tried contacting you however the number went to voicemail . Kindly note that your MTN contract cell number or account number has been left out on the review information in order for us to access the account and attend to the matter.
Regards
Nompumelelo
REQ: **********
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Please be advised that we have tried contacting you however the number went to voicemail . Kindly note that your MTN contract cell number or account number has been left out on the review information in order for us to access the account and attend to the matter.
Regards
Nompumelelo
REQ: **********
