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At the beginning of June somebody from one of MTN’s associated companies phoned me to do an upgrade. As we were not purchasing devices the upgrade resulted in a substantial reduction in our debit order which the gent confirmed would be from my next debit order run. Today MTN debited me with the old amount. I have queried it with them and every time a different person gets back to me. They advise I pay in advance so I’ve asked about prorate fees. No response to that question. I’ve also asked that they listen to the recording. Again, no answer to that question. Trying to communicate with MTN can cause heart failure. *** MTN. Poor service, no communication and as per usual just robbing people of their money.