**************** by MTN

<p>I'm fed-up with the MTN network, my data and airtime balances are constantly incorrect and disappearing. I had an airtime balance and data. Both these disappear. I called their customer care and I was informed that they use my data and airtime. Why do I need data if they also taking from my airtime. They instead told me they will give me step by step advise to write down and follow to switch off applications. Instead of rectifying this. I have been experiencing this for a very long time. I bought 1 gig of data and it dissappeared in less then 3 days. Ive been buying airtime and data every day. It's becoming a costly exercise. I'm unsatisfied with theit response and assitance. </p>