**************** and ********* business practices by MTN

<p>I am trully disgusted with MTN's pathetic service and lack of integrity. I have a data contract with MTN, that when it came time to upgrade, they did not notify me about my pending upgrade or contract coming to an end, they simply upgraded my contract for me, without my knowledge. Not only did they upgrade my contract, they changed my DATA contract to a voice line contract, at double the price, and proceeded to debit my account with this amount without my permission. Upon contacting the call centre, and eventually getting through after days of trying (due to the strike) I got put through to a very un-helpful, un-sympathetic N Sithebe who simply told me to draw up an affidavit and send it to her. I did this and received no confirmation of receipt. I included instructions to cancel my contract and debit order in this email. The only response i ever received was on Twitter and all they ever told me was that they'd get back to me. This was at the beginning of Feb. It is now almost June, and MTN has debited my account once again and i have received no feedback or explanation of your ********* practices, or refund. You are a bunch of ****** and you should be ashamed of how you conduct business. How many other loyal customers have you done this to?? Do you take pride in *****ing from people??</p>