**************** - ACCOUNT OVER CHARGED/PHONE CUT

I am being charged almost R6000 (unbilled) for data used in one night, when all I was doing was using bluetooth. My account has a cap of just over R2500 which never kicked in regardless. Because of this my phone has been cut off and no one will pick up the phone for customer service.<br> I then went into the store, where I had to take a number and sit in a Q for who knows how long. The consultant eventually told me that she could only send an investigation report on the first of next month and that there is nothing she could do to sort it out sooner. She also couldn't tell me why this problem occurred.<br> <br> I have no communication now, at all and my job relies on me having a phone and access to my emails ect.<br> <br> <br> <br>