MD
MOERIEDA D

1 reviews | Active since Oct 2015

12 Oct 2015, 15:06

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I handed in my phone for repairs over the Easter Week-End. 2months later I called to enquire they told me it is still in for repairs. I called back again 3weeks later, they said it cannot be fixed because the lady who took my phone in forgot o tell me to switch 'find my IPhone\ off. A whole 3months later!!! I asked for my phone to be sent back and I will have it fixed myself. It is now 6months later and I am still waiting. They told me I need to pay R336

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Replies (1)
MTN South Africa
MTN South Africa's reply15 Oct 2015, 07:34
Official
Hello Thai Girl,

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

We have sent the request to the store Managers to assist with feedback.

Kind Regards,

Alice van der Merwe

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Best regards,