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<p>I bought 1gb data for R160 lastnight, Monday 10 April in the evening using absa mobile. Instead of receiving 1gb, mtn sent me 20mb. What is that? Since last night i have been calling, emailing, faxing. Im being sent from pillar to post. I also sent proof but still nothing. Im frustrated!</p>
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MTN South Africa's replyOfficial
12 Apr 2017, 23:08Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Our records shows that the 1GB bundle purchased on the 10 April 2017 was manually loaded today the 12/04/2017 at 14:48pm.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,
MTN South Africa's reply12 Apr 2017, 23:08
Official
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Our records shows that the 1GB bundle purchased on the 10 April 2017 was manually loaded today the 12/04/2017 at 14:48pm.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,