1 reviews | Active since May 2015
<p>Which was suppose to be a R300 contract became a R2700 bill per month and this is not the first time. When asking what the billing was for it was said that it was for self service Data usage purchases (which I am not aware of). I then contacted the call centre and they could not locate R2700 data usage nor the data allocation on my sim, so how do you explaine this. I refuse to pay a bill of R2700 and if my query fall on deaf ears, I will open a case of *****, because I did not sign a contract for R2700. This is the third month in a row that I was over charge, I will not let it slide AGAIN!</p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please note that a billing query for the invoice dated 2016-11-13 has been logged for investigation. Reference number: SMC/***.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
Best regards,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please note that a billing query for the invoice dated 2016-11-13 has been logged for investigation. Reference number: SMC/***.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
Best regards,
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